QICAOGANGMU Traditional Chinese Herbal Cream – Natural Skin Soothing Formula - Pack of 5

Shipping Policy

At QICAOGANGMU, we aim to deliver your order quickly, safely, and affordably—no matter where you are.

🚚 Shipping Rates

United States
• FREE Shipping on all orders above $20
• $3.50 Flat Rate shipping for orders under $20

International Orders
• Flat Rate Shipping: $7.50 to all other countries

🌍 Global Delivery

We proudly ship worldwide from our fulfillment centers. All orders are processed within 1–3 business days.

• USA Delivery Time: 4–7 business days
• International Delivery Time: 7–14 business days (may vary by location)

📦 Tracking

Once your order is shipped, you will receive a confirmation email with a tracking link (if applicable) so you can follow your package every step of the way.

❗ Customs & Duties

International orders may be subject to local customs, duties, or taxes depending on your country's regulations. These fees are the responsibility of the customer.

💬 Need Help?

If you have questions about shipping, feel free to contact us at support@qicaogangmu.com — we’re happy to help!

Refund Policy

At QICAOGANGMU, your satisfaction is our top priority. If you’re not happy with your purchase, we offer a 30-day money-back guarantee—no questions asked.

🗓️ Return Period

You have 30 days from the date of delivery to request a refund.

✅ Eligibility

To qualify for a refund:

• The item must be purchased from our official store
• You must contact us within 30 days of receiving the item
• We may ask for your order number and a brief explanation to improve our service

💸 How to Request a Refund

Email us at support@qicaogangmu.com with your order number and concern. We’ll guide you through the process and issue a refund once approved.

🚫 No Restocking Fees

We do not charge any restocking or processing fees. Refunds will be credited to your original payment method.